Política de envío

Shipping Policy

Thank you for shopping with Sianest. We are committed to delivering your orders quickly, safely, and efficiently throughout the Netherlands.

📦 Order Processing Time

All orders are processed within 3–5 business days after order confirmation. Orders are not processed or shipped on weekends or public holidays.

🚚 Shipping Area & Delivery Time

We currently ship exclusively within:

Netherlands,Belgium,Germany & Across EU

Estimated delivery time: 3–5 business days

Please note that delivery times may vary slightly depending on your location, courier services, weather conditions, or high-demand periods.

💰 Shipping Charges

Shipping costs are calculated at checkout based on your delivery location.

From time to time, Sianest may offer free shipping promotions on selected products or qualifying orders.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can track your package and monitor its delivery status.

⚠️ Delays & Issues

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Weather conditions

• Courier service disruptions

• High order volumes during peak seasons

• Unexpected logistical challenges

We appreciate your understanding and patience in such situations.

❗ Incorrect Address

Please ensure that your shipping address is accurate and complete before placing your order. Sianest is not responsible for orders delivered to incorrect or incomplete addresses provided by customers.

📞 Need Help?

If you have any questions regarding your order, shipping status, or delivery, please contact our support team:

📧 sianest.store@gmail.com

We are always happy to assist you.

Thank you for choosing Sianest — we look forward to serving you!